| Shipping policy |
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| lovi.pk |
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| Thank you for shopping with us! We are committed to delivering your order in a timely and reliable manner. Please review our shipping policy below. |
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| Order Processing |
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| All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation.
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| You will receive a notification once your order has been shipped. |
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| During high-volume periods or promotional sales, processing times may be slightly extended. We appreciate your patience. |
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| Shipping Rates & Delivery Estimates |
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| ✅ Free shipping on all orders
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| Estimated delivery time: |
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| Standard Shipping: 5–7 business days
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| Delivery times are estimates and may vary due to factors beyond our control, such as courier delays, weather conditions, or operational issues. |
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| Shipping Destinations |
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| We currently ship within Pakistan only.
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| Courier Partners |
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| We use trusted courier services such as: |
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| TCS |
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| M&P |
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| Other reliable local courier partners |
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| Courier selection may vary based on location and service availability. |
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| Shipment Confirmation & Tracking |
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| Once your order has shipped, you will receive a shipment confirmation email containing your tracking details.
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| Tracking may take 24–48 hours to become active
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| Customers can track orders via the courier link or our order tracking page
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| Delays, Lost, or Damaged Packages |
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| We are not responsible for delays caused by courier partners. |
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| If your package: |
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| Arrives damaged
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| Is lost in transit
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| Or you receive the wrong item
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| Please contact us within 48 hours of delivery with:
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| Your order number |
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| Clear photos |
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| Mandatory unboxing video (for damaged or wrong items)
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| We will review the case and assist you as per our Return & Refund Policy. |
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| Incorrect Address |
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| Please ensure your shipping address and contact details are accurate at checkout. |
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| We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
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| Returns Due to Failed Delivery |
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| If an order is returned to us due to: |
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| Incorrect address |
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| Customer unavailability |
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| Refusal to accept delivery |
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| Reshipping may require additional charges.
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| Contact Us |
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| If you have any questions about shipping, please contact us: |
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| 📧 Email: lovi00.pk@gmail.com |
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| 📱 WhatsApp: +92 329 8810848
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| 🕒 Support: Sunday to Monday – 24 hours
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| ✅ Shipping Policy completed.
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| Tell me which single policy or legal page you want next, and I’ll proceed
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